KUALA LUMPUR, Nov 3 (Bernama) -- Tenaga Nasional Berhad (TNB) today said its
new meter could provide reading of the actual electricity usage as it has been
calibrated by a laboratory with MS ISO/IEC 17025:2005 accreditation.
With that, TNB gives its guarantee that consumers would not be charged for
the installation of the meters in its meter replacement programme to change old
or defective meters.
"Old meters have to be replaced as meters have a life-span of 15 years while
defective and tempered meters are replaced to ensure accurate meter reading.
"In cases where there were proven electricity thefts, there would be obvious
difference after the meters have been replaced," said TNB in a statement here.
TNB welcomes discussion with consumers who have proof and strong ground of
no meter tempering and they would be given due consideration on the matter.
To obtain further information on the process to replace the meter, the
public can contact One Stop Enquiry Centre at 1-300-88-5454 or e-mail to
firstname.lastname@example.org or surf www.tnb.com.my.
NDJM NAK CHW AO