Standard Chartered Is The First To Adopt Microsoft Technology In Its Latest
Marketing Campaign
KUALA LUMPUR, 25 Oct (Bernama) -- Standard Chartered Bank Malaysia Berhad
(Standard Chartered) has pioneered the use of a fresh mobile marketing approach
with Microsoft technology in its latest marketing campaign – making it the first
bank in the country to adopt this new wave of customer engagement tactics.
The Bank’s latest deposit campaign that offers the highest savings interest rate
in town at 5% per annum is the first of its kind to incorporate a Microsoft Tag
in its advertisements. Customers owning a smartphone will be able to immediately
locate the nearest Standard Chartered Bank branch by scanning the Microsoft Tag
from their phone. The campaign which starts 1 October, 2011 will appear in major
newspapers across the country.
Tiew Siew Chuen, Country Head of Consumer Banking, Standard Chartered Malaysia
said, “Standard Chartered continues to notch up a first in service innovation
with this initiative that reinforces our commitment to provide greater value to
our customers. This campaign bridges the customer experience from a print medium
into one that is “live”. It is innovative, fun and easy to apply. With Microsoft
Tag, our offers can now cut across conventional advertising mediums to one that
is dynamic.”
“The possibilities are endless. Microsoft Tag provides a seamless experience for
customers from the first point of contact to access content on mobile websites –
whether it is maps, videos, clues for competitions, music demos, discount
vouchers and more. We are just at the tip of the iceberg as to how extensive and
pervasive this technology can be in driving customer and community engagement,”
said Peter Tam, Director, Local Software Innovations, Microsoft Malaysia Sdn
Bhd.
Microsoft Tag: Hello Creative Colours, Goodbye Boring Black & White…
Microsoft Tag is a 2D Barcode released to market in June 2010. Since then, over
3 billion tags have been printed, in colour andB&W, on a variety of media,
including newspapers, magazines, t-shirts and even cupcakes! Microsoft Tag can
be customisedwith intricate designs, brand symbols or logos.
Microsoft Tag technology provides comprehensive marketing analytics, including
reporting features such as number of daily scans, total scans and also a heat
map which indicate from which locations customers are scanning the most.
Microsoft Tag reader is supported by leading smartphone manufacturersincluding
Nokia Symbian, Apple iPhone, Google Android, RIM Blackberry, Microsoft Windows
Phone, as well as feature phones which support Java.
A user downloads the Microsoft Tag Reader application once on his smartphone
from http://gettag.mobi and scans a Microsoft Tag which will automatically open
a mobile webpage, receive a vCard (business) contact, or dial a number. The
mobile website content can be dynamically updatedfor the same Microsoft Tag,
therefore reducing the need for new tags to be created.
According to latest CommStat research, smartphone growth in Malaysia has been
phenomenal, with 1 in every 2 persons owning such adevice with access to the
internet. This, coupled with the advancement of mobile broadband networks and
declining prices of smartphones and tablet PCs, has led advertisers to actively
integrate mobile marketing as part of their customer outreach programmes.
TBWA Malaysia was looking for a way to effectively provide customers a
hassle-free immediate excess to Standard Chartered branches. "Microsoft Tag gave
us the opportunity to step away from the conventional QR Codes to do something
fresh and exciting with the Bank’s above-the-line campaigns," said Shaun Tay,
Head, Account Management, TBWATEQUILA Malaysia.
Fifth Media Networks SdnBhd, a Microsoft BizSpark partner was commissioned to
develop the mobile website and customized Microsoft Tag design for Standard
Chartered.
“We had three days to churn out a tag design and mobile website for this
campaign. In spite of the tight deadline, we were able to pull this off using
our software,” said TanLim Soon Fu, CTO, Fifth Media Networks Sdn Bhd. “We are
looking to work with more retailers and advertising companies as this technology
takes off in Malaysia. It provides a strong value proposition for organisations
wanting to reach an increasingly mobile society,” he continued.
Standard Chartered – leading the way in Asia, Africa and the Middle East
Standard Chartered PLC, listed on both London and Hong Kong stock exchanges,
ranks among the top 25 companies in the FTSE-100 by market capitalisation. The
London-headquartered Group has operated for over 150 years in some of the
world''s most dynamic markets, leading the way in Asia, Africa and the Middle
East. Its income and profits have more than doubled over the last five years
primarily as a result of organic growth.
Standard Chartered aspires to be the best international bank for its customers
across its markets. The Group earns around 90 per cent of its income and profits
in Asia, Africa and the Middle East, from its Wholesale and Consumer Banking
businesses. The Group has over 1600 branches and outlets located in over 70
countries. The extraordinary growth of its markets and businesses creates
exciting and challenging international career opportunities.
Leading by example to be the right partner for its stakeholders, the Group is
committed to building a sustainable business over the long term and is trusted
worldwide for upholding high standards of corporate governance, social
responsibility, environmental protection and employee diversity. It employs
around 70,000 people, nearly half of whom are women. The Group''s employees are
of 125 nationalities, of which about 70 are represented in the senior
management.
For more information on Standard Chartered, please visit
www.standardchartered.com
Standard Chartered in Malaysia
Standard Chartered Bank, a member of the Standard Chartered Group was
established in Malaysia in 1875 and incorporated as Standard Chartered Bank
Malaysia Berhad on 29 February 1984. As Malaysia’s first bank, Standard
Chartered leads the way through product innovation, consistent and strong growth
performance and sustainability initiatives. The Bank’s two businesses -
Wholesale and Consumer Banking – provides a comprehensive range of financial
products and services to corporates, institutions, small and medium-sized
enterprises (SMEs) and individuals through its network of more than 30 branches
across Malaysia.
In 2001, Standard Chartered UK established its third global technology &
operations centre, Scope International, in Malaysia – the first international
bank to do so in the country. Scope International provides software development,
banking operations, IT support services and customer service capabilities to the
Bank in up to 70 countries. It now houses the biggest software development
company in the country, International Software Centre Malaysia (ISCM) and has a
total workforce of more than 3,200 people.
Price Solutions SdnBhd, a wholly owned subsidiary of Standard Chartered Bank UK
is also located in Malaysia. The company promotes and markets Standard
Chartered’s financial products in Malaysia through a network of direct sales
agents.
Standard Chartered SaadiqBerhad, Standard Chartered Bank Malaysia Berhad’s
Islamic Banking subsidiary was established in November 2008. It offers a full
suite of Shariah-compliant products and services to individuals and corporates
through its financial centres.
Standard Chartered employs more than 6,000 employees in all its Malaysian
operations.
About Microsoft Malaysia
Microsoft (Malaysia) SdnBhd (www.microsoft.com/malaysia) is a subsidiary of
Microsoft Corporation and was incorporated on July 8, 1992.
Microsoft BizSparkaims to help build capacity and accelerate growth amongst
Malaysian start-ups by providing access, market support and global visibility at
a stage where they need it most but can least afford it. Globally, 40,000
start-up companies have signed up for the Microsoft BizSpark programme and more
than 350 Malaysian start-ups are on board since it was launched about two years
ago.
Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software,
services and solutions that help people and businesses realize their full
potential.
About Fifth Media Networks SdnBhd
Fifth Media Networks SdnBhd was established in April 2009. It is Malaysia’s
pioneer mobile advertising network solutions provider. It is a Microsoft
BizSparkStartup member offering Ad-funded SMS & mobile CRM solutions for major
retailers and other mobile driven solutions. http://www.mobileadvalley.com
SOURCE: Microsoft Malaysia
FOR MORE INFORMATION CONTACT:
Name : Dashika Gnaneswaran,
Public Relations Specialist
Tel : 603.2179. 6958
Mobile: +6012.971. 3571
--Bernama


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