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‘ForTheRakyat’, Umno Youth’s new app to handle complaints – Bernama

‘ForTheRakyat’, Umno Youth’s new app to handle complaints – Bernama

The Umno Youth Community Complaints Bureau will create a smartphone application to facilitate channelling the community's complaints.

Its chairman, Sheikh Nafiq AlFirdaus, said the application, “ForTheRakyat” would be launched next year for users of the Android and iOS smartphones.

He said the idea of creating the application was realised after finding that their portal for public complaints, “ForTheRakyat”, had received encouraging response.

"Through the application, the people will find it easier to lodge complaints and take photographs of any problem and channel them directly to us to be forwarded to the agencies concerned," he told Bernama.

Sheikh Nafiq said this when visiting Wisma Bernama with several officials from the bureau in Kuala Lumpur today.

He said the interactive portal, “ForTheRakyat”, which was launched in April, received encouraging response when it received 10,000 followers in six months.

"Of the total, we received complaints, including on social and infrastructural problems. To date, 365 complaints were received and 331 were solved."

He said the portal also acted as a platform for the community to express itself, and give suggestions and solutions. – Bernama, October 30, 2014.